Should I file a complaint with the state?

 

This step isn't to be taken lightly and if you're at this point and have exhausted all other resources to reach a resolution, then filing a complaint is the next step.

​

To file a complaint against a Pennsylvania school district with the state, you'll generally need to submit a written, signed statement to the Pennsylvania Department of Education (PDE) (PDE). The complaint should clearly state the issue, identify the specific law or regulation allegedly violated, and include details about discussions or correspondence with the school district regarding the matter. 

​

Here's a step-by-step guide:

 

Determine the appropriate type of complaint:

• General complaints: For issues related to school operations, curriculum, or other non-discrimination matters, you can file a complaint with the Bureau of School Improvement (BSI) or the Bureau of Special Education (BSE) if it involves special education. 

• Discrimination complaints: If you believe the school district has discriminated against a student based on race, religion, gender, etc., you should file a complaint with the Pennsylvania Human Relations Commission (PHRC). 

• Educator misconduct complaints: For complaints against educators, you can file an Educator Misconduct Complaint with the PDE's Office of Chief Counsel. 

• Special education complaints: For issues related to special education, the Office for Dispute Resolution (ODR) provides resources and guidance. 

• Enrollment complaints: If you believe the school district illegally excluded a student, you can file an enrollment complaint with PDE, according to the Education Law Center. 

​

Gather necessary information:

• Identify the specific school district and school involved.

• Collect all relevant documentation, including emails, letters, and any other evidence supporting your complaint.

• Note the dates of any relevant events or interactions with the school district. 

​

Prepare your written complaint:

• Clearly state your name, address, and contact information, as well as the name and address of the school district. 

• Describe the issue in detail, including the specific law or regulation you believe was violated. 

• Provide a clear and concise narrative of the events, including dates, times, and any witnesses. 

• Include information about any attempts you made to resolve the issue with the school district. 

 

Submit your complaint:

• For general complaints to the PDE, submit the form and supporting documents to the relevant bureau (BSI or BSE). 

• For discrimination complaints to the PHRC, follow their specific instructions, which may include downloading an intake questionnaire and submitting it via email or mail. 

• For educator misconduct complaints, submit the form to the Office of Chief Counsel. 

​

Follow up on your complaint:

• Keep a copy of your complaint and all related documents.

• Contact the relevant department or agency to inquire about the status of your complaint. 

 

Important Considerations:

• Confidentiality: Some complaint processes, like those involving educator misconduct, are confidential until public discipline is imposed